This is an area where customer service and customer care make all the difference in the final solution. However, we try to get the best technological base in order to avoid every possible obstacle which could move us away from our objective. In this type of projects, technology should be an ally rather than another problem for customers. We place special emphasis on the following issues:

• We manage more than one database, which allows us to have commercial support or avoid license fees through an Open Source implementation (PostgreSQL).
• Calipso Corporate software gives us a versatile working platform, already proven and solid in a vast number of markets.
• We use interfaces linked with a variety of office automation software, such as Microsoft Office and Open Office.
• Interfaces may also be built with software specific to each particular area, such as Presto (used in construction).
• We specialize in providing platforms with ASP services, so that customers may delegate their technological concerns and problems in our own infrastructure.
• We offer services of integration with web environments, which permits, for instance, to send mailing notices or add updates in our customer’s web portal.
• Obviously, we implement interfaces with the legal tax modules in force.

All of the above may only be achieved with a solid infrastructure made up of:

• Backup (including database replication).
• Internet link.
• Instant remote support.